Every workplace has conflict, every group, every family unit. Conflict is unavoidable wherever there are human relationships. While we often view conflict as a bad thing, there are actually two types of conflict. It can be either unproductive or productive. Today we’re going to focus on the unproductive kind, and discuss what to do about […]
The solution for handling a problem employee who is a poor performer might be a no-brainer: You involve HR, document and terminate their employment. It’s not so easy, however, when you have a very difficult employee who is also one of your high performers. Unfortunately, it’s not that uncommon. Sometimes it’s a certain ego or […]
Return to work anxiety is not unexpected, given the ongoing uncertainty about the COVID-19 virus, increased outbreaks in some areas of the globe and the financial strain faced by many. We’ve talked about how leaders can help their team members transition back to work, but it’s not necessarily any easier on those of us in […]
Returning to work after months at home is unsettling for almost everyone, but how do you evaluate employee anxiety? It’s important for us, as leaders, to figure out who is okay (yay, I get to leave the kids home with their Dad!), who is a bit apprehensive (are we going to be properly socially distanced […]
Some day, we’ll be telling future generations how 2020 was the year when working from home was necessary to adapt and keep business going during the global pandemic. Imagine our “back in my day” stories about how previous to COVID, it was unthinkable that folks in some careers or industries could or would be working […]
Back in March, many of our clients were busy transitioning from the normal office routine to remote teams collaborating virtually thanks to COVID-19. Some of us have long had some folks working on remote teams so it was less disruptive and others were working on the frontlines and so never did shift to Work From […]
Leading through the COVID-19 crisis has pushed many of us in ways we could never have anticipated when we first welcomed 2020. From keeping frontline workers safe or coping with staffing challenges to transitioning to working remotely, leaders have had a lot to figure out during this global crisis – all while keeping revenue on […]
Using a coach approach with your team members can help them with communication, innovation, self-reliance, confidence, taking responsibility and even with their work relationships. Our clients and regular readers of our blog are familiar with what it means to use a coach approach to leadership, but you may not have thought about how you can […]
Most of us around the world are staying home right now, trying to minimize the coronavirus pandemic. Some of us are still working or have transitioned to working from home, some have been laid off and some are working on the frontlines. And everywhere on social media and internet sites, we’re barraged with social media […]
Capturing the attention of an audience has been the work of storytellers, writers, and orators forever and a day. Narrative hooks can range from dramatic to hilarious stories, startling stats or relatable secrets. Songwriters and musicians use music hooks — memorable lyrics or melodies — to catch the ear of the listener. Why? If you […]
