Entries by Coach Padraig

How to Apologize

Asana, our project management software company, recently published a blog post called, “How to Say Sorry at Work” that really resonated for us.   We’ve summarized some of their thoughts and added a few of our own based on our work with hundreds of leaders and leadership teams. Healthy relationships are important for teams to […]

How to deal with difficult employees

I came across this great infographic the other day and it got me thinking about the steps to deal with difficult employees. There are a few things that I’ve learned over time when issues crop up around communication and difficult people in the workplace: It’s often not isolated to one person or one issue; Band-aid […]

How to motivate your team to improve performance

A smooth, dynamic team that delivers results doesn’t happen by coincidence. Even if you already have an awesome team, knowing how to really get the best from them can be a challenge. Here’s a refresher with some helpful tips to make sure that you’re motivating your team without the headache. Step 1: Learn their “why” […]

Do you notice the sound of silence?

How comfortable are you with silence in a conversation? How common is it for you? If you’ve grown up in North American culture, you probably have very little silence when you’re in a conversation with someone and chances are pretty good you’re not really comfortable with it either. Studies have found the North American tolerance […]

How to be an exceptional mentor

I sometimes get asked, “What’s the difference between a coach and a mentor?” My answer is usually something along the lines of, “a lot and they can both be really helpful.” What is a coach? If you read this blog regularly, you probably have a pretty good sense of what a coach is. We help […]