office betrayal

What to do when faced with an office betrayal

While we expect some office politics or complicated workplace relationships, sometimes folks are blindsided by an office betrayal. As a leadership coach, I hear different ways people feel betrayed in business. Things like: I confided in a coworker, who then gossiped to others and hurt my professional reputation. I found out that my relationship with […]

problem-solving leaders

Six Characteristics of Problem-Solving Team Leaders

A big part of any leadership role is being able to troubleshoot. It might be strategizing to get a project that has derailed back on track, attracting new business or leveraging technology. Whatever the problem, there are four basic steps that problem-solving leaders generally use: Define the problem Generate options Evaluate and choose an option […]

Performance Conversations

How to have a performance conversation (today)

We’ve talked before about how to turn difficult conversations into essential conversations. You know, the times when you should talk with someone about something but you just don’t want to get into the discussion because it could get ugly. Unfortunately, staying quiet to avoid conflict or upset can backfire. Not only can things get worse, […]

Setting boundaries at work

How to set boundaries at work

One of the topics raised by our clients everywhere we go is work-life balance  – or perhaps more aptly, a lack of it. It’s a perplexing dilemma. You want to prove your worth and reliability and being indispensable is certainly a good thing during economic downturns. Many employers (perhaps unwittingly) reward “face-time” – or time […]