escalating conflict

Is escalating conflict threatening your team?

In our last blog, we looked at conflict and individuals: How to recognize it in ourselves and others, and how resolving conflict always starts with “the why.” Productivity and performance suffer for a few reasons: A team that lacks cohesion is not going to be as effective as a team where everyone trusts and works […]

emotional intelligence at work

Connecting Agility and Emotional Intelligence at work

This past year has demonstrated, more than ever, the need for emotional intelligence at work. Being able to successfully handle the volatility, uncertainty, complexity and ambiguity of COVID-19 has required agility from leaders and team members. But it’s not just the pandemic. We’re working today in a marketplace that is ever-changing because of new technology, […]

good enough

When is “good enough,” Good Enough?

I’ve always been a bit of a perfectionist. At times I have struggled to let go of something until it’s perfect, spending far too long labouring over every word and number at the expense of my sleep, my sanity and the emotions of those around me. I beat myself up when I don’t do things […]

high performers

When high performers can’t play nice with others

The solution for handling a problem employee who is a poor performer might be a no-brainer: You involve HR, document and terminate their employment. It’s not so easy, however, when you have a very difficult employee who is also one of your high performers. Unfortunately, it’s not that uncommon. Sometimes it’s a certain ego or […]