leadership skills

How to be a better leader: Top leadership skills & habits

  It’s possible for good leaders to learn to be great. How? By learning some key leadership skills and habits. In this video, we highlight the leadership skills that make good leaders great.   Learn how to delegate: It’s hard for some of us to trust others on our team to complete tasks we know […]

poor performance

Practical approaches to avoid poor performance from your team

One of the harder aspects of leadership is effectively dealing with poor performance. It might be that a team member is: Not pulling their weight Not meeting deadlines Creating conflict or involved in conflict with someone else Chronically late or absent Not meeting sales targets And the list goes on… As a leadership coach, I […]

Performance Conversations

How to have a performance conversation (today)

We’ve talked before about how to turn difficult conversations into essential conversations. You know, the times when you should talk with someone about something but you just don’t want to get into the discussion because it could get ugly. Unfortunately, staying quiet to avoid conflict or upset can backfire. Not only can things get worse, […]

Avoid the Truth

Why do leaders avoid the truth?

Most organizations will say they invest in their people, and that may be true. They pay for training, they offer benefits. But paradoxically, how often do we as leaders avoid difficult conversations with poor performers until a “last straw” moment and we fire them? (Oops, so much for the investment in professional development!) Sure, there […]