lessons learned

Can lessons learned in 2020 improve our workplaces?

There were a lot of lessons learned in 2020. Some people discovered something new about themselves. Some found an inner strength and drew on their resilience. Others acknowledged the fragility of health – both physical and mental. Many of us have been shaken by uncertainty – our societal bonds, our economy, our income, our healthcare […]

high performers

When high performers can’t play nice with others

The solution for handling a problem employee who is a poor performer might be a no-brainer: You involve HR, document and terminate their employment. It’s not so easy, however, when you have a very difficult employee who is also one of your high performers. Unfortunately, it’s not that uncommon. Sometimes it’s a certain ego or […]

difficult conversations remotely

How to have difficult conversations remotely with your team

As leaders, we encounter all kinds of situations where we need to have difficult conversations with team members. It’s not easy at the best of times, but it’s even harder to have difficult conversations remotely.  With more people than ever working from home thanks to the worldwide pandemic, many leaders are trying to figure out […]

employee anxiety

How to gauge your employee anxiety about returning to work

Returning to work after months at home is unsettling for almost everyone, but how do you evaluate employee anxiety? It’s important for us, as leaders, to figure out who is okay (yay, I get to leave the kids home with their Dad!), who is a bit apprehensive (are we going to be properly socially distanced […]