high performers

When high performers can’t play nice with others

The solution for handling a problem employee who is a poor performer might be a no-brainer: You involve HR, document and terminate their employment. It’s not so easy, however, when you have a very difficult employee who is also one of your high performers. Unfortunately, it’s not that uncommon. Sometimes it’s a certain ego or […]

poor performance

Practical approaches to avoid poor performance from your team

One of the harder aspects of leadership is effectively dealing with poor performance. It might be that a team member is: Not pulling their weight Not meeting deadlines Creating conflict or involved in conflict with someone else Chronically late or absent Not meeting sales targets And the list goes on… As a leadership coach, I […]

performance conversations

Keys to having effective performance conversations

Hands up if you’ve ever been excited to have performance conversations. Anyone?  Not many people enjoy engaging in them, either as an employee or as the leader. They feel so forced and awkward in their calculated orchestration.  As leaders, deep down we know that performance conversations can be valuable. And they are, when they’re done […]

recognition and appreciation

Is there a difference between recognition and appreciation?

As leaders, we hear how recognition and appreciation are important for fostering workplaces where team members feel valued and supported. By doing this, we not only build relationships, but we build the foundation of strong teams: we build team trust. While recognition and appreciation might be similar in practice, they are distinctly different in an […]