managing anger and frustration

Managing Anger and Frustration in a Way that’s Helpful to Your Team

Your organization is pitching a big contract to a potentially huge client. Or, your government department is presenting a new approach to the Minister or a Cabinet Committee. One of your team members is the principal on this particular topic and carries the ball – this team member is leading the presentation and fielding questions.Continue Reading

learn from failures

Learn from (and Celebrate) Failures

Failing might be embarrassing. It might be painful financially or it could make you worry about your reputation. But you know what? Every failure is an opportunity to learn. If we – and our teams – don’t experience failure, we might not push ourselves to do better. Feeling comfortable almost never gives us an edgeContinue Reading

emotional courage

Finding the emotional courage to make mistakes (and learn from them)

As a leader, you take courses and attend workshops. You listen to the feedback given to you by your boss – both informally and in performance reviews. You share best practices with peers and learn what’s worked for them, too. You devour articles and books about leadership. You read this blog. 😉 You take yourContinue Reading

keys to networking

The keys to networking successfully when it’s outside your comfort zone

What is your gut response when you find out that there is a client event, staff party, or team boat cruise? Some folks love to go out and mingle and seem to manage conversations effortlessly, but for others it can be something they do because they know they have to (but they don’t enjoy itContinue Reading